Terms & Conditions

Booking & Cancellation Policy

Initial payment:

To make any reservation, 50% of the total fees are required upfront.

To receive a full refund on your initial payment (minus any transfer fees), guests must cancel within 48 hours of booking.

This payment will be charged to the credit or debit card used when making the reservation. If we are unable to charge a credit or debit card, it is possible to pay with a payment link.

Final Payment

We require the final payment 60 days before checkin by credit or debit card, it’s non refundable.

If this payment can’t be made we have the right to cancel your booking.

If you are making reservation when the checkin is less then 60 days away, the full reservation price will be charged when booking.

This payment will be charged to the credit or debit card used when making the reservation.

If we are unable to charge the credit or debit card, its possible to pay with a payment link.

Changes to a Reservation

Changes to a reservation will not receive any refund, unless they are made within 48 hours of booking.

Early Checkout

In the case of early checkouts, no refund will be given without both prior notice to your departure and without justification, to our discretion.

Post Checkout Refunds

If you complete your stay and request a refund after checkout, it will not be given. If any issue occurs in your stay that means you wish to seek a refund, we must be informed during your stay so we have a chance to rectify any issue, and to arrange an early checkout if no compromise can be made.

Restaurant and Trips Payment

All bills for trips and at the restaurant or bar must be paid before your departure in cash, by credit card payment (+2.5%), or by payment link (+2.5%)